Privacy Policy

LEGAL & TRANSPARENCY

This Privacy Policy explains how Coach Ahmed Omar LMS collects, uses, stores, and protects your personal information when you access our platform, mobile application, and learning services.

Effective Date: October 10, 2026•Applies to: Web platform, Mobile App & LMS API

At a Glance

We respect your personal privacy. We collect only what is essential to authenticate your identity, grant course access, and communicate system updates. We never sell your data for advertising, and you can request deletion of your account at any time.

1. Information We Collect

When you create an account, log in, or interact with our learning management system (LMS), we collect only the following basic personal information:

Full Name

Used to create your student profile, personalize communication, and generate course certificates.

Email Address

Used as your primary account identifier, for login verification, password resets, and critical alerts.

Phone Number

Used for account verification, authentication security, and essential LMS-related communication.

2. Why We Collect This Information (Purpose)

We process your personal information strictly for legitimate operational purposes required to run the educational service:

Account Creation & Authentication: To register your learner account, verify credentials, manage active login sessions, and support password recovery.
Course Access & Progress Management: To grant you access to purchased video lectures, track course completion, and provide tailored educational materials.
Essential Communication: To send critical transaction receipts, account security notifications, password resets, and administrative announcements directly related to the LMS.

3. Where Your Data Is Stored

Your personal data and application database records are hosted on a dedicated Virtual Private Server (VPS), configured and managed specifically for this application. We ensure servers are kept updated, isolated, and protected behind modern firewall systems.

4. Data Sharing & Third-Party Service Providers

We do not sell, rent, or trade your personal information.

Your data is never shared with third parties for advertising, marketing campaigns, or behavioral profiling.

To operate the service securely and reliably, we work with trusted infrastructure service providers who process data strictly on our behalf under strict confidentiality:

5. Security Measures

We apply reasonable administrative, physical, and technical safeguards designed to protect your personal information against unauthorized access, loss, or misuse:

Encrypted data transmission over TLS/HTTPS protocols.
Secure password hashing and token-based session verification.
Restricted server access limited strictly to authorized administrators.
Routine monitoring, security patches, and isolated database storage.

Important Note on Security: While we employ reasonable and industry-recommended practices to safeguard accounts and personal information, no method of transmission over the internet or electronic storage is completely impenetrable. Consequently, we cannot promise or guarantee absolute security.

6. Data Retention and Account Deletion

Retention Period: We retain your personal information for as long as your account remains active or as necessary to provide you with continuous access to your purchased courses, maintain your learning progress history, comply with legal obligations, and resolve disputes.

Requesting Account Deletion: You have the right to request the deletion of your personal data and account at any time. When you request deletion:

Your profile information (name, email address, phone number) will be permanently erased or anonymized from our active databases.
Your access to enrolled courses and learning progress will be terminated upon confirmation.
We process validated deletion requests within 30 business days.

7. Contact Us & Requesting Deletion

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to request the deletion of your account and personal data, please contact us at:

Dedicated Privacy & Support Email

support@ahmedomar.com

Please mention “Account Deletion Request” or “Privacy Inquiry” in the subject line.

Send Email Request